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Citizens Energy customers to see water bill increase; how much?

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INDIANAPOLIS, Ind. (April 23, 2014)—Your water bill is about to go up, and it’s not a small increase.

Wednesday, the Indiana Utility Regulatory Commission (IURC) approved a rate increase for Citizens Energy Group’s wastewater utility. The increase, which will increase customers’ bills by $14, will be used to upgrade the city’s sewer system in order to have cleaner water.

The increase will occur in two phases:

Phase 1: The average customer will see a $10 charge on their water bill in the first increase.

Phase 2: Customers will see an addition $4 charge to their monthly bill when the second increase goes into effect in October.

Citizens Energy says they know customers won’t be happy about the change, but they said the money will pay for projects that will remove 4 billion gallons of raw sewage from our waterways.

“The largest project is an underground tunnel system that will be 25 miles, 250 feet below the ground, and it will capture and store 250 million gallons of raw sewage so that when it rains, raw sewage will go into this tunnel system instead of into our rivers and streams,” said spokesperson Sarah Holsapple with Citizens Energy Group.

So what do you do if you can’t afford the increase? Citizens Energy says they do offer financial help to customers. Contact them for more information.