Getting the best deal on home appliances

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(June 19, 2014) – Americans spend a lot of money on home appliances and electronics–$3,000 on average.

That total doesn’t even include air conditioning or furnaces! So, when buying a new appliance, it pays to get the best deals.

One way to do that is to go with what you know and what you can trust. That applies to the product and the company that makes it.

“I bought my refrigerator about 45 years ago, and I have never had a repair on it! It’s a Whirlpool product, and I love it,” said Donna Mobley.

Donna shops at h.h. gregg on 96th street in Indianapolis. And despite giving them an “A+ rating,” she still is a very careful shopper. Right now, she’s looking for a washer. Her Whirlpool refrigerator—which again is nearly a half-century old—is still going strong.

Her advice is simple, but a lot of people don’t do it.

“I think it depends on what your pocketbook can afford, what kind of laundry you have to do and how much you’re going to use it,” she said. “If you’ve got a lot of kids, I say buy a lesser model without all the bells and whistles. If you can afford it, then more is fine.”

The people we spoke with at h.h. gregg agree with Donna. They also say you shouldn’t let any sales person push you into a product you don’t want or need.

“We qualify people to their needs. For example, if you’re buying a refrigerator and a customer stocks it with pizzas, they really have no need for a fridge with a massive amount of cubic feet. That’s just a waste of money,” said Kyle Schroeder, a general manager at h.h. gregg.

If you’re outfitting your home, try buying all of your appliances at one place. Sometimes you’ll get a bundled deal, just like cable companies offer when you combine TV, phone and internet service. Don’t be afraid to negotiate. While some places have set prices, others have wiggle room or simply guarantee the lowest price.

“If we are not the lowest, we will match the price you found on an appliance. And then on top of that, even after you buy the product, you’ve got our 90 days guarantee. So, if you find a lower price, you bring it in and we’ll match it,” said Ty Beeks, electronics sales manager at h.h. gregg.

Don’t forget to compare prices, but not just on the product itself, but on what it can save you in utility bills! Appliances are so energy efficient now, and a lot of people don’t realize how much electricity you’ll save.  Washers and dryers traditionally used up to 40 gallons of water per wash load. They can use as little as 10 now, according to Schroeder.

Whether you’re buying a washer and dryer, a microwave or a refrigerator, or even a TV, it’s vital to have some important information. You definitely need to know the size of appliance that’ll fit your needs and your space.

“Many times customers come in and they don’t measure the area where the appliance is supposed to go. But they still want to buy, thinking it will fit,” said Apryl Lysell, who works in customer service at h.h. gregg.

“Then they get the delivery and they’re excited and then it does not fit! So they are stuck having to redo their cabinets or they have to come back in and restart the whole process with having to measure and picking out a new unit.”

Also, do a little research and know when a given store runs its specials. Heads up! The Fourth of July is coming up and sales will be abundant for that week and the weeks leading up to it, including this one!

Look in your newspaper, watch for TV ads and check out company websites for their specials. Wherever you buy, make sure they guarantee their products, and can fix them if needed. Ask your sales representative and read the warranty information thoroughly before buying.

For detailed information on each kind of appliance, what to look for, and how to save, here’s another useful link.