Medical site allows patients to see doctors online, but Indiana still isn’t fully on board

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By Tanae Howard

Forget long hours in the waiting room. The world of virtual doctor appointments growing through live health online. Its known as "telehealth."

"With the new technology we have in medicine you'll have the ability to see your physician at your fingertips any time of the day 24 hours a day," said Dr. Brian Heimer.

Dr. Brian Heimer practices in New Albany, Indiana. He says live health online has allowed him to keep up with the ever growing technology and patients busy lives. If you're having a health concern like pink eye, a rash, or a sick child in the middle of the night licensed doctors are online around the clock to see patients for $49 a visit.

"It enables us to see their records, history, list of medications they take allergies and other pertinent information," said Dr. Heimer.

There's one major hurdle stopping this site from taking off in Indiana. Lawmakers and the medical board says a doctor can not write a prescription for someone they haven't physically seen in their office before. Which is a slim chance on the site because the doctors are from all over the country.

"It would be better if they could do what they do in other states which is have it sent electronically to your pharmacy. Right now in Indiana they would say well you need to go see your doctor and create another appointment and another visit and it defeats the purpose," said Live Health Online Vice President, John Jesser.

However, last year lawmakers approved a pilot program that allows prescriptions to be issued online in Indiana. That pilot program is in the works of being rolled out in our state for a trial run.

The medical board says it acknowledges technology is changing the traditional way of treating patients. However, they're coming up with rules and guidelines for telehealth sites in our state.

The issue will be revisited once the pilot program is complete.