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Frustrated residents learn of recent apartment break-ins on Facebook

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INDIANAPOLIS, Ind. (Oct. 14, 2014) - Residents on the northeast side of Indianapolis say they're not feeling very secure in an upscale apartment complex, where security is one of the main draws.

Between this past Friday and Monday, two daytime burglaries were reported at Solana at the Crossing Apartments. In total, the Indianapolis Metropolitan Police Department says they have three burglaries and one theft under investigation at the complex.

"Yesterday, I got home from work around 5 p.m. and came up and noticed the door had been damaged there," said Andrew Ellis, whose apartment was burglarized Monday afternoon.

The burglars were able to get away with a large TV and other electronics from Andrew's unit.

"It's definitely concerning to have at least two episodes in the last few days," Ellis said.

While Andrew and others acknowledge apartment break-ins are common, some who live in the Solana complex are frustrated to be learning of the burglaries through Facebook, rather than the property management. Several residents tell FOX59 when they go to the office to seek information, they leave with almost none.

"What's been done about these issues so far," asks resident Alex Doyle. "As well as any precautions that they may be taking to prevent it from happening again?"

Doyle says security at the gated complex was a big draw for her when she signed her lease. However, Doyle and other residents say the security gate at the front entrance to the complex hasn't worked since June.

"Even when they are working, they are left open all day long," Doyle said. "They usually only close them overnight."

Doyle also says there is a lot of construction and landscaping work happening in the complex, so it's difficult to watch for unfamiliar people and vehicles.

An on-site supervisor for Chicago-based Community Property Management Corporation would not comment on camera, but she was meeting with IMPD detectives when FOX59 visited the office. She says the front gate was in the process of being repaired, but she did not give a time frame for that.

IMPD says they were never informed that the front security gate wasn't working. Now that they know that, they will look into extra patrols in the area when possible. They also urge all residents to keep an eye out for any suspicious activity and report it immediately.

A phone message left with the property management has not been returned.