MOORESVILLE, Ind. (Oct. 24, 2014)-- A central Indiana bride said she is one of several women scammed by a tuxedo rental company.
UPDATE: David's Bridal released a statement to Fox 59 News. It reads in part:
"Our company has been made aware that several customers have recently been contacted by a third party claiming to be affiliated with our stores and falsely informing them that they have won a contest or sweepstakes. We would like to sincerely apologize to these brides and their families for the inconvenience, frustration and confusion this is causing. This company has no affiliation with David's Bridal or our stores, and we are diligently investigating this situation to prevent it from happening again.
If customers have concerns we recommend they contact their local store or contact our customer service department for assistance."
Mooresville resident Elisabeth Flake said she had to scramble to find a tuxedo for her fiancé one week before their wedding, because the tuxedos never showed up.
She believes her ordeal started when she filled out several contest applications at the David’s Bridal store in Greenwood while shopping for her dress.
"They were like, ‘You know you can fill out forms so you can get a free wedding cake, you can get you know, tuxedos, you can get all kinds of different things’ so I filled out all these entries for contests," explained Flake.
Not long after, she received a letter in the mail saying she’d won four free tuxedo rentals from Mobile Tux. The company even sent an employee to her home who took measurements for the groom and his groomsmen.
"He showed up and he fit the groom and... my dad drove from out-of-town and he's really sick… he's on full-time oxygen so that was a lot of work for him to do," she said. "I was just like thank you Lord. You know I've been blessed. I've won this. I was super excited about it."
But one week before the wedding, there were no tuxedos and no answer to Flake's calls.
"I was really upset. I was crying."
FOX59 called the company as well and got an automated message that said the voice mail box was full. The company appears to be located in Terre Haute, but does not have a listed address.
Men’s Wearhouse in Avon saved Flake's wedding day, but could only provide two tuxedos in time for the wedding. A manager told FOX59 the store has recently had several brides rush in to rent tuxedos after experiencing the same situation as Flake.
Flake said she has found other women who went through the same thing with Mobile Tux in other cities. Now she is warning Hoosier brides to watch out.
“You want to make it as fun and exciting as possible and that’s like the last thing you want to deal with. And I just want to make sure that other women know this so they don’t fall prey to the same situation I did.”