FOX59 takes action after ceiling caves in at tenant’s apartment

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

INDIANAPOLIS, Ind. (Jan. 28, 2014)-- FOX59 took action to help an Indianapolis woman who says her home is literally falling apart around her.

Kayla Webb lives in an apartment at Crossroads at Madison Park. About two weeks ago, she noticed her kitchen ceiling was leaking and looked weighed down. Then part of the ceiling gave way and came crashing to the kitchen floor.

“The upstairs had water leaking and it came down,” explained Webb.

This week, a maintenance man showed up to cover up the hole in her ceiling, but Webb is afraid it will never be safe enough for her and her 4-year-old daughter.

“If she was in here and it fell on her, she would’ve got hurt.”

On top of that, there have been more than 15 complaints filed by the Marion County Health Department in her apartment that include exposed electrical sockets and mold found in her bathroom above her shower.

“There was mold growing up here, but they painted over it,” said Webb. “I want out.”

Webb told FOX59 she is paying $525 a month for the apartment that she can’t live in or legally get out of. She said the management wouldn’t let her out of her lease.

So FOX59 spoke with the new property manager about her situation. John Meade said he just started his job at the complex and is trying to fix all the problems.

“The property manager before wasn't doing what they were supposed to do so that’s why I’m here. So my first priority was to go in and get her taken care of so we’re on the ball,” he said.

But if he’s really on the ball will be up to the Marion County Health Department. It’s investigating all the violations. FOX59 found out it also changed how long the complex has to make repairs from 30 days to 10 days. If the complex management does not comply, they face $2,500 in fines.

Meade told FOX59 he would either let Webb break her lease or move her into a newly remodeled apartment until her lease expires.

“It’s a mess,” said Webb looking around her home. “I’m not comfortable here. I’m not happy.”

Health Department investigators will revisit Webb’s apartment in 10 days to see if the requested repairs have been made.