AVON, Ind. (Oct. 14, 2015)-- Bad reviews are getting around Avon about a local tree trimming service.
One homeowner in the Timber Bend neighborhood said Joel Keck with J&J Tree Services took $2,000 for a job, but never finished.
"One excuse after the other, saying that he hasn't forgotten me; meaning he will come he will finish the job," the woman said. "So far he hasn't finished the job. I'm very frustrated. Very upset with it."
Another family wrote a post on Facebook about how Keck took a $400 advance to do work but never showed up.
FOX59 checked with the Better Business Bureau and found it gave J&J Tree Service an "A" rating for resolving complaints. Keck has yet to return our calls.
"I thought he was a man of his word and he's not," said the Avon homeowner who did not want to reveal her identity. "He's not trustworthy. He's not an honest person."
The BBB always reminds you to shop around, check references and never pay until the work is complete.