Michaels craft store says racial slur not arranged by employee

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

This photo from Facebook is edited to blur the offending content

INDIANAPOLIS, Ind. (Jan. 25, 2016) – A shopper at an Indianapolis Michaels store couldn’t believe what she saw on display, and posted about it on Facebook.

While shopping over the weekend, Bridgette Drake posted a photo of a display in which the “n” word was spelled out in craft letters. The woman said she told an employee about the “ridiculous, ignorant and truly unacceptable” sight at the store on East Washington Street.

According to Drake’s Facebook post, the employee called it “hilarious.” Drake wrote that she was taken aback by the employee’s response and called for her to be fired.

“My 12-year-old (biracial) daughter whom was with me was devastated,” Drake wrote. “To say the least the employee’s behavior was beyond inappropriate and you should be ashamed for hiring such employees. She should be fired #spottedatmichaels.”

Michaels responded to Drake via Facebook to say a district manager was looking into the matter. The store also released the following statement:

“Michaels does not tolerate discrimination in any form. We are offended by this incident and we are actively investigating the situation. We will take appropriate action as soon as possible. We apologize that this occurred in one of our stores.”

Michaels Stores’ company spokesperson responded to the incident with this statement:

“Michaels strives to provide an inclusive environment for our customers, team members, and community. We have conducted a thorough investigation of this incident and have determined that the letters were not arranged by a Michaels associate. However, our associate’s response to the situation did not meet our standards. We regret that the incident occurred, and we have taken disciplinary action. Discrimination has no place in our society, and we appreciate the passion of our customers in condemning it.”

You can find Drake’s original post (with the uncensored photo) here.