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Boone County launches ‘smarter’ 911 system

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BOONE COUNTY, Ind. (February 9, 2016) - Every second counts in an emergency and that’s why Boone County is making its 911 system smarter.

The county is launching a website called Smart911.  It allows residents to set up their own safety profile online.  They can include things like how many people live in a house, if anyone has any medical needs, or if there are any pets in the house. All these details will pop up when a resident calls 911 and be passed along to the first responders.

“For them to have that information before they even get on the scene is valuable. Let’s say it saves 10 or 15 seconds, in a serious situation that can mean the difference between life and death,” explains Major Brian Stevenson with the Boone County Sheriff’s Office.

The system is free to use and it allows you to put in as little or as much information as you want.

“People should not be worried about security because even the 911 operator cannot pull up someone’s profile. The only way they have access to it is if you call 911,” said Stevenson.

Dusty Vignes is a mom who lives in Boone County.  She told us she’s had to call 911 before and that she will be using the new technology for those just in case situations.

“I remember hearing the fire trucks and thinking they are not going to arrive in time,” she said.

Delaware County has being using Smart911 for the past year.  Officials say it works but only for the select few that have taken the time to set up a profile.

The Smart911 system is expected to be up and running in Boone County by March.  County officials are encouraging residents to sign up beforehand. You can create your safety profile at www.smart911.com.