IPL receives high score from J.D. Power and Associates

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Indianapolis Power and Light is celebrating a major honor. IPL has received the highest score for customer satisfaction from J.D. Power and Associates.

Their score ranks them among the highest for midsize electric utility brands in the Midwest.

IPL says they are trying to expand their customer service and have recently upgraded their website features to provide better interaction for tablet and smartphone users.

1 Comment

  • Sarahbelle

    They did a great job responding when we had a downed line (or something) that blacked out our neighborhood a few nights ago.

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