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Passengers report trouble on another Carnival cruise ship

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(CNN) — A month after a fire crippled a Carnival ship in the Gulf of Mexico, another one of the cruise line’s vessels may be experiencing its own problems.

Multiple passengers aboard the Carnival Dream have contacted CNN, telling stories of power outages and overflowing toilets, all while docked in port at Philipsburg, St. Maarten, in the eastern Caribbean.

“We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board,” Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. “The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7+ hours.”

The Dream was scheduled to leave port around 5 p.m. ET on Wednesday.

Gregg Stark, who is traveling with his wife and two young children, told a similar story.

“There’s human waste all over the floor in some of the bathrooms and they’re overflowing — and in the state rooms,” he said. “The elevators have not been working. They’ve been turning them on and off, on and off.”

An announcement over the ship’s public address system said they were trying to fix the problem and were working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than expected.

When told of the complaints, Carnival representative Vance Gulliksen said late Wednesday night he wasn’t aware of a problem. Several subsequent calls to the cruise line went unanswered.

The U.S. Coast Guard said there were no reports of an incident, adding cruise lines typically give a courtesy call even when they’re experiencing minor problems.

The Dream, which can carry more than 5,000 passengers and crew, sailed from Port Canaveral in Florida on Saturday.

The reports are similar to those that came from the Carnival Triumph last month.

An engine room fire left that cruise ship crippled and adrift in the Gulf of Mexico with more than 4,200 people aboard.

The scheduled four-day cruise stretched into eight days as tugs pulled the vessel into port. Food was scarce and passengers sweltered in the heat with no air conditioning.

A class action lawsuit has been filed against Carnival Corporation in the aftermath.

6 comments

  • ClanSmokeJaguar

    >“There’s human waste all over the floor in some of the bathrooms and they’re overflowing

    C'mon! We're talking Carnival which is the "Greyhound bus" of the cruise industry.

  • Just me

    What is the deal with people suing everyone these days??? Do cars break down?Yes Anything mechanical is going to fail at some point. These people are real A-holes if u ask me. I think Carnival has done a great job compensating these passengers for their horrible trip. They done everything to make them happy and all they want is a piece of a large corporations cash flow. GET A LIFE PEOPLE!!! As I always say "SH@T HAPPENS"

    • irritated

      Okay, your telling me, if you take a cruise on the carnival cruise line, and had to sleep in the hallway next to bags of poop, you would be okay to take a free pass to go on another cruise? yes, suing might not be the right way to go, but i would ask for a refund and NEVER take a cruise on the carnival cruise again. That is the second time this happened with carnival in the past two months. that is not a good sign for the business. this is just very unacceptable. Im sure now, everybody would be picking a different cruise line.

  • Pam

    You may want to check on another Carnival ship, the Legend. I heard they may be having some trouble this week also.

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