Non-essential IndyGo service suspended for Monday

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INDIANAPOLIS (Jan. 6, 2014) –  Due to hazardous road conditions, dangerously low temperatures and the closure of many businesses, non-essential IndyGo services are suspended for Monday.

IndyGo officials made the call around 8 p.m. Sunday, citing safety concerns for area residents who would have to wait out in the cold as weather caused delays and detours for buses. IndyGo will deliver vital transportation service to kidney dialysis patients who rely on the agency’s Open Door paratransit service for access to these necessary medical appointments.

The decision to cancel all fixed route and non-essential paratransit bus service comes after Mayor Greg Ballard announced the closing of city-county offices and Gov. Mike Pence closed state offices for Monday.

All IndyGo services will be cancelled for Monday, Jan. 6 including:

  • Regular fixed route service
  • All Non-Dialysis Trips Reserved on IndyGo’s Open Door Paratransit
  • Customer Service Call Center
  • IndyGo Retail Center
  • Open Door Assessment Office
  • Some Administrative Office Functions

While a cancellation of most of the transit agency’s normal weekday operation includes the agency’s largest division, fixed route bus service, essential operations will continue at the IndyGo headquarters.

Indianapolis residents without heat in their homes were told on Sunday to use IndyGo services to access emergency shelters. With the cancellation of fixed route bus service for Monday, Jan. 6, any area resident seeking refuge from the cold should call 211 from a local phone for a referral to emergency relief services.

For updates on service status for Tuesday, Jan. 7, follow @IndyGoBus on Twitter and visit

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