Indianapolis road crews, INDOT partner to tackle pothole problem

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Indianapolis Mayor Greg Ballard joined representatives from the Department of Public Works and the Indiana Department of Transportation at Rieth-Riley Construction Tuesday to announce a partnership to address roads full of potholes more quickly and permanently.

“Most people are busting their tires and rims,” said Indianapolis Mayor Greg Ballard.

Together, the City and State have purchased hot asphalt, a resource typically only available in warmer months.

In winter months, when hot asphalt plants are closed, DPW uses ‘cold mix,’ which is a mixture of small stone and liquid asphalt, as a temporary fix for potholes. Because of extensive damage to Indy’s roadways this winter, this partnership between DPW and INDOT will allow crews to address potholes with more permanent hot asphalt patch immediately.

“More than likely, those that were filled with cold mix, have opened back up,” said Lori Miser, Indianapolis Department of Public Works Director.

“This historic winter season has left record number of potholes on Indy roads,” said Mayor Ballard. “By Rieth-Riley opening their hot asphalt plant early and beginning hot mix deliveries today, DPW’s crews can provide a stronger, more permanent patch when filling potholes across the city.”

INDOT is actively working with other local communities to purchase sufficient quantities for the early reopening of other hot mix plants around the state.

When not salting and plowing the City’s roads, DPW’s Indy Snow Force crews are patching potholes. This has been the harshest winter in Indianapolis history, and the City has received 4,457 more pothole complaints this year than the same time period last winter. To supplement DPW crews’ pothole efforts between snow storms, the City has activated contractors to assist filling the potholes through March 14.

“I think it has really been unprecedented in terms of everything we’ve been hit with,” said Miser.

“Not being able to get the ice up as quickly as we wanted to really is the large part of what this is. It was so cold, -40 degrees with windchill,” said Mayor Ballard.

Since January 1, DPW crews have completed more than 3,500 pothole service requests and logged more than 5,300 hours filling potholes.

Drivers should report potholes on City streets in the following ways:

Online at
Using the free RequestIndysmartphone app
Via the Indy Pothole Viewer at
By calling the Mayor’s Action Center at (317) 327­-4622

Drivers should report potholes on interstates, U.S. highways and state routes in the following ways:

Call 1-866-849-1DOT,
Online at
Send a tweet to @INDOTpotholes