Teen’s cell phone catches on fire, company says she’s to blame

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Photo courtesy of KDFW

(July 29, 2014) – A Texas teen woke up to the smell of smoke last week and found her cell phone smoldering inches from her head.

But Samsung says the girl is to blame.

According to KDFW, 13-year-old Ariel Tolfree was listening to music on her cell phone and fell asleep.

The cell phone then slipped under her pillow causing it to overheat and catch on fire.

Ariel’s dad, Thomas, told KDFW, “We have a reasonable expectation that the products we buy are going to be safe.”

So the Tolfree family contacted Samsung.

A Samsung spokesperson released a statement to the family and KDFW saying their products are safe.

The company then pointed out that the battery inside the phone was a replacement unit and not an original Samsung part.

However, the company does agree there is a need for consumer education when it comes to rechargeable batteries.

They even have a warning posted in their user guide specifically stating that bedding or other material could restrict airflow and start a fire.

Unfortunately, the Tolfrees didn’t see the warning.

Samsung says they will replace the phone, the bedding, the mattress, and the pillow.

Source: KDFW


  • Marie Bond

    I have a Samsung and it has overheated while in use to the point that it burned my hand. This has occurred on numerous occasions and while I was awake.

  • Erin McKinney

    My husband’s HTC smartphone has overheated twice in the last yr. And he keeps it plugged in under his pillow while he sleeps. I told him abt this story but last night he put his phone under this pillow. I told him he is taking a risk & while he is aware what he is doing he hasn’t seemed to change.

  • angie

    Erin don’t listen to them about your husband hiding things. I charge my phone every nite and put it right next to me or under my pillow , because I am a mother of 4 boys and if my phone rings at night I wanna hear it. Many reasons why he keeps his phone close at night. My husband can get in my phone whenever , plus he does the same. Don’t let anyone put stuff in your head 🙂

  • jessica

    My samsung gets very hot at times, that I cant touch it, also when I plug the charger into the one sometimes it sparks, and its a galaxy S5.

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