Homeowner still waiting for repairs two months after tornado

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INDIANAPOLIS – An Indianapolis homeowner is still waiting for repair work to be completed on his house more than two months after a tornado damaged his and several other homes on the City’s west side.

Brian Major showed Fox 59 his home on Zachary Lane, which has two broken windows, missing shutters, and still needs a new fence.

He said right after the storms hit, he was approached by First National Restoration and hired them to work on the house.

“We were told it would take 10 to 12 days,” he said adding that the employee he spoke with, Ray Flack, came across genuine and trustworthy.

However, he said, he began to become concerned when Flack told Major to hand over the insurance check.

“Basically they said, we`ve got all the paperwork back at our office so just sign the check over, give it to us. We do this every day. We`ve got all the paperwork, we`ll send it in first thing in the morning,” recalled Major. “They came over to actually start the work… (Flack) then told us that the check had accidentally been deposited into their account.'

Major said work started on the house, but never finished up. He said he called, emailed, sent text messages, but only got excuses and broken promises.

And then, his wife discovered Flack had been convicted of theft and corrupt business influence charges in Howard County. Homeowners there had similar complaints about unfinished work.

Fox 59 went to First National Restoration, Thursday, to get some answers and speak with Flack. However, we were told he was out of the state and that someone else would call back.

“I feel like we`re being hit twice. You know the tornado.. but I feel even more violated by what`s going with this contractor,” said Major.

He said he learned a big lesson the hard way. He’s hoping other homeowners will learn from his situation.

“I think you should get references, get pictures, know that who you`re dealing with is a credible and legitimate person and not a scam artist,” he said.

A manager at First National Restoration returned Fox 59’s call and explained that unforeseen circumstances within the company forced them to delay work on Major’s home. The manager promised Fox 59 work would resume as early as the next day.

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