INDIANAPOLIS, Ind. (Feb. 5, 2015)-- Personal information from Anthem customers was compromised with no indication of how far the hack reaches.
"Oh no, not again," said Dan Rigsby.
Customers like Rigsby have been down this road before with major companies like Target and Home Depot. His health insurance provider is the latest company under a cyber attack.
"The data that was released I feel is a little sensitive because if I call some third party and they try to validate who I am...they inevitably ask things like what's your birth date, social security number," said Rigsby.
So far Anthem says names, social security numbers and addresses were exposed. Information technology specialist Mark Pugh says there's no shock value here.
"Cyber crime is truly a business right now around the world. There are organizations all around the world that are doing this on purpose to gather this information and this information is being sold," said Pugh.
At this point Pugh says it's too early in the investigation for the company to have a handle on who did this and answer in-depth questions from customers.
"It takes time for the FBI and all those to investigate where this data went, who breached it, was it an inside job or not. We don't know any of those details yet so we don't know if it can be counteracted in any way," said Pugh.
In the meantime, Anthem customers should take steps to protect themselves.
"I would recommend that people immediately--as soon as it's offered from Anthem--get that identity protection and monitoring in place because that's going to be crucial giving the amount of data they've got their hands on," said Pugh.
Less than 24 hours after the breach, local attorney Irwin Levin filed a class action lawsuit against Anthem citing breach of contract and negligence.
To see Anthem's response to customers frequently asked questions click here.
Affected Hoosiers are encouraged to visit this website and scroll down to “Identity Theft and Security Breaches” in order to sign up for a free credit freeze with each of the three credit bureaus, Equifax, Experian and TransUnion.
Registering for a credit freeze will prevent a fraudster from taking out a line of credit in your name without your permission; and you can easily lift the credit freeze at any time if you do wish to apply for new credit or a loan.
The credit freeze will allow you to continue to use your existing credit cards as normal in the meantime. The free credit freeze sign-up page is also directly accessible at this link.