By MICHAEL HENRICH and DAN SPEHLER
INDIANAPOLIS, Ind. (July 22, 2014) — Home improvement retailer Lowe’s Companies Inc. is opening a new call center and bringing hundreds of jobs to the northwest side of Indianapolis.
Lowe’s will create as many as 1,000 jobs by 2016 at a new Customer Support Center on Intech Commons Drive, near 71st Street and I-465, according to Indiana Gov. Mike Pence, who joined Indianapolis Mayor Greg Ballard and members of the Indiana Economic Development Corp. for the announcement Tuesday morning.
Officials said the facility is expected to be operational in the first quarter of 2015, following a $20.5 million investment to purchase, renovate and equip the building.
The building was home to Eli Lilly and Co.’s information technology department for roughly a decade and the land will be developed into additional parking for the new call center.
“There’s no question we’re in a day to day tough competition for investment,” said Gov. Pence. “I think that when you land a marquee company like Lowe’s, it sends a message all across the country about your state and about your capital city.”
“The workforce is absolutely awesome here,” said Lowe’s vice president Don Easterling. “We really want to hire locally.”
Company officials said they would begin the hiring process immediately, with applications available on the company’s web site.
The IEDC said it offered Lowe’s up to $5,500,000 in conditional tax credits and up to $100,000 in training grants based on the company’s job creation plans.
“These tax credits are all conditional (based on) when these employees are hired (and) when these Hoosiers are going to work,” said Gov. Pence. “I think it’s a sound investment that we believe is going to pay dividends for generations to come.”
“Internationally recognized companies, like Lowe’s, are choosing Indy as the place to expand because of our welcoming business climate, central location, and talent pool,” said Indianapolis Mayor Greg Ballard. “Indy has seen tremendous business growth this year, and as the city’s unemployment rate continues to fall, we look forward to continuing this course.”