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(Feb. 4, 2016) – You definitely don’t want to see something crawling inside your bag of lettuce, but that’s exactly what happened to an Australian family.

Zoe Perry posted a video of the creepy encounter to Woolworths’ Facebook page with the following message:

Hi Woolworths,

Shopping as per usual for Italian Style Salad Mix….get it home….Mum goes to open the packet and we are greeted by….

Is this what’s actually behind the “salmonella” callbacks?

Kind Regards,

An arachnophobic family

The post added to a rough day for the chain, which has already recalled popular salad products after 28 adults fell ill in a salmonella outbreak traced to prepackaged lettuce products sold at Woolworths and Coles stores (hence Perry’s comment about “salmonella callbacks”).

Woolworths’ responded promptly to the post:

We’re very concerned about this Zoe, and take incidents like this very seriously. Please let us know your phone number and state in a Private Message so that we can follow this up with you ASAP. Thanks.