INDIANAPOLIS, Ind. (Aug. 4, 2014)-- A woman on the west side of Indianapolis says she has been trying for more than two months to get help with her flooded apartment.
Thomisha Smith lives in a rented unit at the Cambridge Station Apartments, located near 10th Street and Girls School Road. Smith posted a video on FOX59's Facebook page, showing her apartment floor covered with several inches of water and mold growing on the walls.
When FOX59 visited Smith Monday morning, the carpet throughout her entire apartment was still soaking wet. Mold was still growing in several places throughout the unit. Smith says she first reported the problem to the Cambridge Station leasing office in early June, the day she first noticed the water.
"I was trying to give them the benefit of the doubt to see if they would come out and fix it," Smith said. "They wouldn't."
Over the last two months, Smith says the leasing office has sent a repair man twice: once to change a water pipe behind the wall of her shower, once to soak up some of the water from her carpet. However, the carpet was still saturated as of late Monday morning.
She also says she has asked the leasing office about moving to a different unit in the complex.
"They just said, 'Oh we don't have any more units,'" she said. "And I mentioned, can I get out of my lease or anything? They're not trying to let me out of my lease at all."
When a FOX59 News crew went to the leasing office to ask about the situation, they were immediately told to leave. Requests to leave messages with a property manager were denied.
FOX59 has learned that the Cambridge Station Apartment complex is owned by Louisville-based LDG Properties. A media representative told FOX59 they plan to look into the matter. Spokeswoman Carolyn McLean released the following statement Tuesday:
Cambridge Station Apartment Homes is working diligently with resident Thomisha Smith to address her concerns. She has been moved to another residential unit while maintenance continues to fix the problem. Management has also offered to release her from her lease (which has an existing nine months on it) but she has indicated she’d like to stay.
Our records show the complaint was filed two weeks ago (not two months ago as previously reported) and addressed immediately on a number of occasions to find out where the leak originated from.
Furthermore, our top priority is providing hard-working income restricted families a safe and quality place to live and that is what we want for Ms. Smith.
Thomisha says she is planning to contact the Mayor's Action Center (327-4MAC) to seek assistance.